Privacy Policy
This policy explains what Reelism ("we," "us") collects, why, and what your choices are. It applies to the Reelism website, web app, mobile apps, and API.
1. What we collect
| Category | Examples | Why |
|---|---|---|
| Account data | Email, name, sign-in identifiers from Google, Apple, or Spotify if you use SSO | Create and secure your account |
| Uploaded audio | Song files you submit for analysis | Run the analysis you requested |
| Derived audio data | Acoustic fingerprints, extracted features, scores, verdicts | Return results, cache verdicts, evaluate and improve our models |
| Connected-service data | With your permission: Spotify playlists and track metadata | Playlist scanning features you enable |
| Appeal data | Email, artist name, statement, evidence links you submit | Review disputed verdicts; improve model accuracy |
| Billing data | Subscription status, plan, usage counts. Card details go directly to Stripe — we never see or store full card numbers | Operate billing and quotas |
| Usage data | Log data, IP address, device/browser type | Security, abuse prevention, debugging |
2. Uploaded audio — retention
We delete raw uploaded audio within 30 days of analysis (usually much sooner). We retain derived technical data — fingerprints, features, and verdicts — which cannot be converted back into a listenable recording. If you submit an appeal, we may retain the related audio for the duration of the appeal review.
3. What we do NOT do
- We do not sell your personal information.
- We do not use your uploads to train generative music models.
- We do not publish your check history or verdicts — results are private to your account.
4. Sharing
We share data only with service providers that operate the product: Supabase (authentication, database), Stripe (payments), hosting and infrastructure providers, and — only when you connect them — Spotify or Meta platforms. Each processes data under its own terms. We may disclose data if required by law, or in a merger/acquisition with notice.
5. Provenance lookups
To evaluate artist provenance we query public music catalogs (MusicBrainz, Deezer, iTunes) with the artist name being checked. These queries involve public catalog data, not your personal information.
6. Your rights
Depending on where you live (including GDPR and CCPA/CPRA regions), you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can delete your account and associated personal data from account settings or by emailing info@reelism.music. We respond to verified requests within the legally required time.
7. Cookies
We use only cookies necessary to keep you signed in and to prevent abuse. We do not use third-party advertising cookies.
8. Security
Data is encrypted in transit; credentials and payments are handled by our authentication and payment providers, not stored by us. No system is perfectly secure; we will notify affected users of breaches as required by law.
9. Children
The Service is not directed to children under 16, and we do not knowingly collect their data. If you believe a child has provided us data, contact us and we will delete it.
10. International transfers
We operate from the United States. If you use the Service from elsewhere, your data is processed in the U.S. under appropriate safeguards. [CONFIRM HOSTING REGIONS WITH COUNSEL.]
11. Changes
We will notify you of material changes through the Service or by email. The "Last updated" date above reflects the current version.